1) General Information
Fixero (“we”, “us”, “our”) supplies garden and power tools with worldwide delivery. By using our site or purchasing from us, you agree to these Terms together with our Privacy Policy and Return Policy.
2) Eligibility & Use
You must be 18+ or have parental consent to place orders. Use the website lawfully and without infringing others’ rights or access.
3) Products & Descriptions
We aim for accuracy in product information and pricing, but errors may occur. If we identify an error affecting your order, we’ll notify you to confirm or cancel. Images are illustrative; colours and minor details may vary.
4) Orders & Payment
By placing an order, you offer to purchase products subject to these Terms. All orders are subject to availability and price confirmation at checkout. We accept secure card payments: Visa and Mastercard. You must provide accurate billing/shipping details. We may decline, cancel, or limit orders (e.g., suspected fraud, pricing/stock errors). You’ll receive an email confirmation when we accept and dispatch your order.
Taxes & duties: International orders may be subject to customs duties/taxes in the destination country, payable by you. See our Shipping Policy for details.
5) Order Process & Contract Formation
After checkout you’ll receive an acknowledgement email. Acceptance of your order occurs on dispatch, at which point a contract forms between you and Fixero. We may cancel before dispatch for stock issues, pricing errors, or suspected fraud.
6) Shipping & Delivery
We ship worldwide. Standard rate: £9.99 per order. Free worldwide delivery on orders over £50 (after discounts). Processing typically within 24–48 business hours for in-stock items. Timings vary by destination and carrier. See the Shipping Policy.
7) Returns & Refunds
You can return most new, unused items within 30 days of delivery. Conditions apply; refunds go to the original payment method. Full details in our Return Policy.
8) Warranty
Products include a limited warranty against manufacturing defects. Coverage and duration vary by item. See our Warranty Policy for the procedure and scope.
9) Cancellations
Orders may be cancelled before dispatch by contacting us promptly. After dispatch, follow the return procedure.
10) B2B & Wholesale
Business customers can request quotes or invoices; different terms or schedules may apply. Contact our team.
11) Liability & Disclaimer
We are not liable for indirect or consequential losses related to site use or products. Our total liability will not exceed the order value. We do not warrant uninterrupted or error-free operation.
12) Privacy & Cookies
We process personal data under UK GDPR. Learn more in our Privacy Policy and Cookie Policy.
13) Intellectual Property
Website content (text, graphics, logos, product data) is protected by IP laws. You may not reproduce or distribute materials without written permission.
14) Force Majeure
We are not responsible for delays/failures caused by events beyond our control (e.g., natural disasters, strikes, government actions).
15) Amendments
We may update these Terms periodically. The most current version is published here with the “Last updated” date.
16) Governing Law
These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of its courts.
