1) Purpose of This Policy
This Policy outlines what is considered acceptable and unacceptable when using fixero.co.uk and its connected services. By accessing our site, you agree to comply fully with these standards.
2) Who This Policy Applies To
This Policy applies to all visitors, customers, partners, affiliates, and third parties who use or interact with our website, whether viewing public content or restricted areas.
3) Acceptable Use
- Use our services in full compliance with applicable laws and regulations.
- Provide accurate and up-to-date information when creating accounts or placing orders.
- Respect the privacy, security, and rights of others at all times.
- Access the website only through standard browsers or official Fixero platforms.
4) Prohibited Activities
- Using our services for fraudulent, misleading, or illegal purposes.
- Attempting to bypass authentication or gain unauthorized access to systems or data.
- Introducing malware, viruses, or any harmful code.
- Scraping or copying data and content without written permission.
- Disrupting network security or website performance.
- Engaging in abusive, defamatory, or discriminatory behavior toward users or Fixero staff.
- Impersonating another person, company, or entity.
- Using automated scripts, bots, or crawlers (except search engine indexing).
5) Account Responsibility
You are responsible for protecting your login details and any activities performed under your account. If you suspect unauthorized use, contact us immediately.
Fixero reserves the right to suspend or terminate accounts that breach this Policy or our Terms & Conditions.
6) User Content & Submissions
When submitting reviews, feedback, or other content, you grant Fixero a non-exclusive, worldwide, royalty-free license to use and display such material for operational and promotional purposes.
Submissions must not contain defamatory, offensive, or infringing material, or make false or misleading claims about our products or services.
7) Security & Data Protection
We implement industry-standard measures to safeguard user data. However, no system is completely secure — users should ensure their own devices and networks are protected from unauthorized access.
Please refer to our Privacy Policy for details on how we manage and protect your personal data.
8) Monitoring & Enforcement
Fixero may monitor website activity and take action against violations of this Policy. Actions may include warnings, account suspension, blocking access, or notifying relevant authorities.
9) Intellectual Property
All website content — including text, graphics, and product information — is protected by intellectual property laws. You may not reproduce, distribute, or modify this material without written consent.
10) Third-Party Links & Integrations
Our website may include links to external services for convenience. We are not responsible for their content, terms, or privacy practices. Access these links at your discretion.
11) Reporting Violations
If you believe someone has violated this Policy, please reach out to us via help@fixero.co.uk or use our contact form.
12) Consequences of Breach
Violations of this Policy may result in suspended access, removal of content, or legal action. Fixero reserves the right to seek damages for misuse of our website or systems.
13) Updates to This Policy
We may update this document periodically. The most current version will always be posted here with the updated date shown above.
