We ship worldwide. Standard delivery typically arrives within 3–7 business days depending on location. For service levels and carriers, see our Shipping Policy.
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Frequently Asked Questions
Fixero FAQ — Workshop Board
Quick answers about tools, delivery, returns, warranty, payments, accounts, and partnerships — with helpful filters and a reading progress.
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Yes — tracking details are emailed once your order ships. If you didn’t receive them, contact us via Contact page.
If your order hasn’t shipped, we’ll update it. Reach out immediately via Contact us with your order number.
Add notes at checkout and we’ll do our best. For time-critical deliveries, contact us first via Contact page.
Some countries may apply duties or taxes. These are the customer’s responsibility unless stated otherwise in our Shipping Policy.
Yes — every tool is covered by a standard warranty. Details and claim steps are in our Warranty Policy.
Returns are accepted per our policy guidelines. Please review eligibility and steps at Return Policy.
Keep your order number, purchase email, photos/video of the issue, and a short description. Start at Warranty Policy.
It depends on the reason for return and your location. Full details are outlined in our Return Policy.
For wood/metal and general fastening — go drill. For concrete/masonry — choose a rotary hammer with SDS bits. Browse Power Drills and Rotary Hammers.
For balconies and compact lawns, a cordless blower with moderate CFM is ideal — low noise, easy storage. See Leaf Blowers.
Minor assembly may be required (handle, bag, etc.). Instructions are included; our support can help if needed.
Store batteries at room temperature, avoid full depletion, and use the original charger. See manuals on each product page for model-specific tips.
For patios, bikes, and cars: 1,500–2,000 PSI is plenty. Heavier cleaning may need more. Browse High Pressure Washers.
Use a fine-tooth carbide-tipped blade; check the diameter and arbor to match your saw. See our Saws section.
We accept Visa and Mastercard. For invoice requests, mention it at checkout or reach us via Contact page.
Yes — SSL/TLS encryption protects personal and payment data end-to-end during checkout.
Sure — request it at checkout or contact us with your order number and company details.
No — guest checkout is supported. Accounts help track orders and manage addresses faster.
Message us via Contact page or email help@fixero.co.uk. For bulk orders: wholesale@fixero.co.uk.
Log in to your account dashboard to update details. If you can’t access it, request a password reset from the login page.
Yes — send your requirements and volumes to wholesale@fixero.co.uk and we’ll prepare a tailored quote.
Content creators, DIY bloggers, contractors, and garden channels are welcome. Share your unique link and earn commission on verified sales. Ethical promotion only (no spam or false claims).
You’ll get a referral URL to track clicks and conversions. Approved partners receive monthly payouts on completed orders with no hidden fees.
Sponsored product features, banner placements, collaborative campaigns, and email promotions. Our audience includes homeowners, DIYers, and small contractors across the UK/EU. Tell us your goals — we’ll tailor a plan.
We welcome original guides on tool usage, garden care, and workshop safety. Keep it practical and non-spammy; include your bio and links. Pitch us via Contact page.
Send a short intro with links to your platform, audience details, and campaign idea via Contact page or email wholesale@fixero.co.uk. We usually reply within 1–2 business days.
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